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How to ship products to me from kotoys?

How to ship products to me from kotoys?

If I order products from kotoys, how would you ship them to me? How much would it cost? Will I be able to trace my order? "

kotoys currently ships small and medium sized orders by international couriers.

The shipping rates can be previewed inside the kotoys online shop system. You can just click on the "Estimated Shipping Costs" and choose the country you want to ship to, Shipping fees will be estimated by our system automatically.

*How can I trace my order?

Once your order is shipped, you will receive an email from us. In this email, there should be the tracking information for your packages as well as the website in which you could trace your order at.

*How Long Will It Take To Delivery?

Total delivery time is composed of thress parts. The first part is the processing time. This is the time from when your payment is received to when we gather up all the items and package them. The second part is after your order is processed, we send it to the warehouse. The last part is the actual shipping time. This is the time that it takes for the package to be delivered by the couriers to the destination. Standard shipping normally takes 3-7 days, and express shipping normally takes 2-4 days. Processing takes 1-2 days normally.

* Are the packages insured?

Shipping with couriers is insured and can be tracked online. Once your goods are sent out we will email you with a tracking number so you can trace your delivery any time you want.

We offer Shipping Insurance for the total of US$ 1.99 to protect your package against any lost or damaged shipments. If a missing issue arises, we will reship your order immediately.


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